Terms of service
Terms of Service for Lokkan Design
Effective Date: February 22nd, 2025
Welcome to Lokkan Design. By accessing our Shopify page and using our services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using our website, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with any of these terms, please do not use our site.
2. Changes to Terms
Lokkan Design reserves the right to modify or update these Terms at any time. The most current version will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
3. Orders and Payment
- All orders placed on our Shopify page represent an offer to purchase products from Lokkan Design.
- Payments must be made at the time of order, and we accept the payment methods displayed during checkout.
- By placing an order, you agree to provide accurate and complete information.
4. Shipping and Pickup
- We strive to deliver quality plants and gifts to our customers. Shipping details, costs, and estimated delivery times will be provided at checkout.
- For local customers, in-store pickup is available near Royal Kwantlen Park, close to Old Yale Road in North Surrey. Please contact us to arrange your pickup.
5. Returns and Refunds
- If you are not completely satisfied with your purchase, please review our Return and Refund Policy for detailed instructions.
- Products should be returned in their original condition and packaging. For live plants, returns are accepted only if they arrive damaged or in poor health.
6. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Lokkan Design and is protected by intellectual property laws. No portion of our content may be reproduced, distributed, or transmitted without our prior written permission.
7. User Conduct
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our site. Misuse of our site may result in termination of access.
8. Disclaimer and Limitation of Liability
- Our products are provided on an “as is” basis without any warranties, express or implied.
- Lokkan Design is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws applicable in the jurisdiction where Lokkan Design operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that region.
10. Customer Service and Inclusivity
At Lokkan Design, we are committed to providing exceptional service and inclusivity, proudly serving the neurodiverse community. We value every customer and strive to ensure your experience with us is both positive and rewarding. Should you have any questions or concerns, please contact our customer support team.
Thank you for choosing Lokkan Design. We hope our curated selection of plants and gifts brings beauty, joy, and a sense of calm to your space.
#plants #gifts #plantlove #supportlocal #neurodiverse #inclusive